You may return most new, unopened items within 30 days of delivery for a full refund.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping
We Ship In-Stock Items within 14 - 28 Business Days
Items that are very popular or newly published may be subject to delays. We try to process all orders as quickly as possible.
Pre-Order items will be shipped immediately upon arrival. First come, first served, so there may be slight delays depending on the manufacturer's delivery schedule.
Product Safety & Manufacturer Information (EU Regulation 2023/988):
– EU-Importeur: Sluzewski & Akkurt GbR
– Address: Ackerstr. 3, 42289 Wuppertal, Germany
– Contact: support@pardos.shop
– This is not a toy. Keep away from small children under 14 years. Choking hazard due to small parts.
Pardo answered my questions about the item I was interested in, sent my order in a timely manner and it arrived as described and in proper condtion. I'm glad I decided to give Pardo a shot because I had a very pleasant experience. Thank you.
Honestly got this product to not make shipping feel so expensive but really happy when I received the product. The art is so good and the quality of the product and shipping was great. No regrets!
