Pardo's Shop is an online store specializing in high-quality anime and gaming merchandise. We offer a wide range of products, including official figures, posters, clothing, jewelry, and more for anime and gaming fans.

Our range includes:
-Figures and collectibles
-Clothing and accessories
-Stigma (Premium-Metal-Poster)
-Jewelry and keychains
-Mugs and homeware
-Plush toys

Yes, we regularly feature limited editions and exclusive pre-order items. Keep an eye out for our special offers and announcements!

We deliver within Germany and to many countries worldwide. Check our shipping policies to confirm if we deliver to your region.

Delivery within Germany usually takes 14–28 business days. International shipping times may vary. Please see our shipping conditions for detailed information.

Shipping costs are as follows:
Within the EU: €4.90
Outside the EU: €9.90
However, shipping is free if you have two or more items in your shopping cart.

You can pay using the following methods:
-Credit card (Visa, Mastercard)
-PayPal
-Instant bank transfer
-Klarna (purchase on account)

Yes, we offer invoice payment through our partner Klarna.

Pre-orders allow you to secure upcoming products before they are officially released. Pre-order customers often receive exclusive bonuses or limited editions. Delivery dates depend on the product release date.

Pre-ordered items are shipped after their official release date. You will be notified via email once your item has been dispatched.

Yes, we accept returns within 30 days of receipt, provided the products are unused and in their original packaging. Please refer to our return policy for more details.

If an item is defective or damaged, please contact us immediately. We will arrange for a return and provide a replacement or refund.

You can reach our customer service team via email at support@pardos.shop. Alternatively, you can use the contact form on our website.

Yes, registered customers can participate in our rewards program, earn points, and redeem them for future purchases.

Yes, we are present at many anime and gaming conventions in Germany. Visit us in person to discover exclusive items!