Genshin Impact Ganyu 1/7 Figure

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Items that are very popular or newly published may be subject to delays. We try to process all orders as quickly as possible.

Pre-Order items will be shipped immediately upon arrival. First come, first served, so there may be slight delays depending on the manufacturer's delivery schedule.